Privacy Policy

Welcome to SimpleSwap. This Privacy Policy explains how SimpleSwap ("we", "us", or "our") collects, utilizes, and protects your information when you access our platform, interact with our services, or engage in activities such as early-stage investment advisory, startup support, portfolio management, and financial consulting.

We are dedicated to safeguarding your privacy and ensuring your personal information is handled securely. By using our services, you consent to the collection and use of your information as outlined in this policy.

1. Information We Collect

We gather different types of information to provide and enhance our services effectively.

1.1. Information You Provide Directly

When interacting with our platform, you may submit personal information, including but not limited to:

• Contact Details: Name, address, email, and phone number.
• Financial Profile: Investment preferences, income, assets, liabilities, and financial background, shared voluntarily or as required for services.
• Identification Info: Date of birth, nationality, and government-issued ID numbers, collected for compliance (KYC/AML).
• Professional Info: Occupation, employer, and investment experience.
• Communication Records: Emails, phone calls, and messages exchanged with our team.

1.2. Automatically Collected Information

When you access our site, certain information is collected automatically, such as:

• Log Data: IP address, browser type and version, pages visited, timestamps, and usage statistics.
• Usage Metrics: Insights into how you navigate and interact with our content and services.
• Cookies & Tracking Tools: Cookies and similar technologies track activity on our site. You can configure your browser to block or alert you about cookies.

2. How We Use Your Information

We utilize the information collected to enhance and deliver our services, including:

• Service Delivery: Supporting venture funding, financial advisory, wealth management, startup incubation, and portfolio optimization.
• Personalization: Tailoring content, investment suggestions, and platform experience to your interests.
• Communication: Responding to inquiries, sending updates, and marketing communications where consent is provided.
• Analytics & Improvement: Monitoring trends and user behavior to enhance platform performance and usability.
• Legal Compliance: Adhering to KYC/AML obligations and other regulatory requirements.
• Security Measures: Detecting, preventing, and addressing technical issues or unauthorized access.

3. Legal Basis for Processing Personal Data (GDPR)

For European Economic Area (EEA) residents, the legal grounds for processing your data depend on the type of information collected and its intended use.

We may process personal data because:

• You have provided explicit consent.
• Processing is necessary to fulfill a contract with you.
• Compliance with legal obligations.
• Legitimate interests not overridden by your rights.
• Protection of vital interests of you or another person.

4. Sharing of Your Information

We may share your information with trusted parties under certain circumstances:

• Service Partners: Third-party providers who assist us in delivering our services (e.g., IT support, analytics, payment processors) may access your data only to perform these services and are prohibited from using it for other purposes.
• Business Changes: If SimpleSwap is involved in a merger, acquisition, or sale of assets, your data may be transferred. Notification will be provided prior to the transfer, and the new entity may be subject to a different privacy policy.
• Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal requests from authorities such as courts or government agencies.
• Protection of Interests: To safeguard the rights, property, or safety of SimpleSwap, its users, or the public.

5. Data Security

Protecting your data is a top priority. We apply technical and organizational measures to guard against unauthorized access, misuse, or disclosure. However, no online transmission or electronic storage method is completely secure. While we make every effort to secure your information, absolute protection cannot be guaranteed.

6. Data Retention Policy

Your personal data will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements.

7. Your Privacy Rights

7.1. GDPR Rights for EEA Residents

If you live in the European Economic Area (EEA), you have rights under the GDPR to access, update, or request deletion of your personal data. These rights include:

• Access: Request a copy of your data.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request erasure of your data in certain circumstances.
• Processing Restrictions: Limit how your data is used under specific conditions.
• Objection: Object to certain processing activities.
• Data Portability: Request transfer of your data to another provider.
• Withdraw Consent: Revoke consent for processing at any time.

Requests will be addressed within one month. Contact us using the information below to exercise any rights.

7.2. California Consumer Privacy Rights (CCPA)

California residents have additional privacy protections under CCPA, including:

• Right to Know: Request disclosure of collected, used, or shared data.
• Right to Delete: Request deletion of personal information (subject to exceptions).
• Right to Opt-Out: Opt-out of data sales (SimpleSwap does not sell personal data).
• Non-Discrimination: You cannot be penalized for exercising your CCPA rights.

Use the contact details below to exercise any of these rights.

8. External Links

Our platform may link to external websites not operated by us. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing each site's privacy policy before providing any information.

9. Minors’ Privacy

SimpleSwap services are intended for users aged 18 and older. We do not knowingly collect personal data from minors. Parents or guardians who become aware of data submitted by their children should contact us, and we will take appropriate steps to remove it.

10. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page, and users are encouraged to review it regularly. Updates take effect immediately upon posting.

11. Contact Information

For questions regarding this Privacy Policy or to exercise your data rights, please reach out to us:

• Address: 1234 Horizon Lane, Suite 200, San Francisco, CA 94105, United States